Effective date

This statement is effective as of August 23, 2026. We may update it as we improve the site.

Our commitment

Pelican Home Buyers is committed to making our website accessible to everyone, including people with disabilities. We believe every homeowner deserves equal access to a fair cash offer, regardless of how they interact with technology.

Conformance standards

Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) version 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities, and they are organized around four principles: content must be perceivable, operable, understandable, and robust.

We are actively working toward full WCAG 2.1 AA conformance and continue to improve the site's usability with assistive technologies.

Measures we have taken

• Visible keyboard focus indicators on all interactive elements, so keyboard-only users can see where they are.
• High-contrast color combinations that meet or exceed WCAG AA contrast ratios (4.5:1 for normal text, 3:1 for large text).
• Semantic HTML headings and landmarks to support screen reader navigation.
• Form fields with associated labels and instructions.
• Responsive design that adapts to mobile devices and screen magnifiers.
• Protection against clickjacking (frame embedding blocked).

Current state

We are actively working toward full WCAG 2.1 AA conformance. Some areas of the site may still be harder to use with assistive technology, and we welcome your feedback so we can prioritize fixes.

Third-party content

Some features on this site rely on third-party services, such as the Google Places address autocomplete field. While we choose services that prioritize accessibility, we do not control the accessibility of third-party components. If you encounter a barrier with a third-party feature, please let us know and we will work with the provider or find an alternative.

Reporting a barrier

If you encounter a barrier, such as text that's hard to read, a control you can't reach by keyboard, a form that doesn't work with your screen reader, or any other accessibility issue, please tell us. The more detail you provide, the faster we can fix it.

• Email: webuyhomes@pelicanofficial.com
• Subject line: "Accessibility Issue"
• Please include: the page URL, a description of the issue, and the assistive technology you were using (if any).

Alternative ways to access our services

If you cannot use the online property form, you can reach us by:

• Email: webuyhomes@pelicanofficial.com. Tell us your name, phone number, property address, and a good time to call.
• Phone: call us and we will take your property information over the phone.

We will make the same cash offer evaluation available to you regardless of how you contact us.

Response timeline

We aim to acknowledge accessibility feedback within 2 business days and to provide a timeline for a fix or workaround within 5 business days.

Changes to this statement

We may update this accessibility statement as we improve the site. The current version is always the one posted on this page.